Q & A

---

We offer various different tour time options! You will find different options in bookings.

we do operate in light rain as the tiki boats are covered. however, the captain can decide at anytime to cancel due to conditions.

please plan to be at least 15 minutes early for your tour! parking can be difficult so please leave ample time for your party to find parking and make it down to the dock for disembarkment. we will not wait if you are late.

you are responsible for staying under control and abiding by our behavioral agreement. if the captain determines your behavior is inappropriate you will be removed from the tour without refund and appropriate measures will be taken. 

if original tiki tours℠ havasu has to cancel the reservation due to inclement weather or any other reason, you may reschedule or receive a refund. weather cancellations are determined only by tiki tours. weather must be inclement at our location at your specific scheduled time.  no exceptions. thank you for understanding our policy.

all our captains have been vetted, trained and strategically chosen based on their experience with boating and knowledge of the lake. our captains hold a joint pilot and engineer’s license which is issued by the state of new york and required to charter a vessel such as the tiki boat.

our captains do work for tips, gratuity is appreciated.

yes, there is a type 1 pfd for every passenger.

the tiki cruises slowly at around 4-6 mph

the weight restriction is 270 per person. this is for the benches and stools on board.

we do not provide any food or drink, however, you may bring your own and use the provided cooler, cups and ice onboard the boat.

there is a private bathroom facility onboard.

yes! we have life preservers for 50lbs and up (for up to 3 children). if the child is 50lbs or less you must provide your own life preserver for them.

we love dogs, as long as you are on a private charter and fido has a pfd.

unfortunately, you can not swim off of the boat.

yes, we do have bluetooth-capable stereo systems that can sync to your phone and choice of music.

cancellations with 72 hour advanced notice will result in no charge. canceling your reservation after the 72 hour window is non-refundable unless original tiki tours℠ havasu has to cancel the reservation. unfortunately, this includes arriving under the influence of drugs or alcohol, arriving late, exceeding the weight limit, forgetting your id, no shows, personal emergencies or personal mishap